Legal notice

Editor

Green Connection is an independent service based in Europe, specializing in the selection and distribution of premium hemp derived products.

Contact

Any request can be sent directly by WhatsApp, accessible from the site, or by email to the address: contact@yourgreenconnection.com

Publication manager

The site manager.

Hosting

The site is hosted by a European technical provider that complies with current security and confidentiality requirements.

Intellectual property

All site content, texts, visuals, graphic identity and brand elements are the exclusive property of Green Connection. Any reproduction or use without prior authorization is strictly prohibited.

Product compliance

All products comply with the regulatory limits applicable in their country of dispatch. Certificates of analysis from independent laboratories may be available upon request depending on the references.

Certain references are offered as technical raw material, collectible material or for authorized professional uses. Green Connection makes no medical claim and does not guarantee any specific use. The customer remains solely responsible for checking the regulations applicable in their country of residence, delivery, transit or use.

Responsibility

The information presented is provided for informational and commercial purposes only. The user is solely responsible for complying with the legislation applicable in their country. Green Connection cannot be held responsible for non compliant use, inspection, seizure, confiscation, destruction or any decision taken by a competent authority.

Personal data

No personal data is collected or used for commercial purposes. Exchanges remain strictly confidential.

Access

Access reserved for adults (18 years or older). Orders are placed exclusively via WhatsApp.

General Terms of Sale

Purpose

These general terms govern the commercial relationship between Green Connection and its customers for the purchase of premium hemp derived products, botanical extracts and selected terpene profiles.

Access and age requirement

The website and all orders are strictly reserved for adults. By confirming an order, the customer confirms that they are at least 18 years old and legally entitled to purchase the products offered.

Compliance and intended use

The products offered comply with the regulatory limits applicable in their country of dispatch. Certain references are intended for professionals, collectors or authorized technical uses. The information on this website is provided for informational and commercial purposes only, with no medical claim and no guarantee of result.

Local verification

The customer is solely responsible for checking, before any order, the legality of the products in their country of residence, delivery, transit or use. Any order means that the customer accepts this responsibility and confirms that the purchase is compatible with the applicable local regulations.

Orders

All orders are placed via WhatsApp or direct contact. Any confirmed order implies acceptance of these general terms. Green Connection reserves the right to refuse, suspend or cancel any order in case of doubt regarding compliance, security, customer identity, destination, payment or respect of these conditions.

Prices and availability

Prices are indicated in euros. Green Connection reserves the right to modify its prices, references or conditions at any time. Pricing, stock or availability errors may exceptionally occur. An order is only considered final after final validation and receipt of payment.

Payment

Payment is made through the methods offered at the time of ordering. The order is prepared only after effective receipt of payment. In case of incomplete, suspicious, cancelled or disputed payment, the order may be blocked or cancelled.

Shipping and transport

Delivery times are provided for guidance only. Packaging is neutral and discreet. Once the parcel has been handed to the carrier, all risks linked to transport, transit, checks, storage, importation and local regulations are borne by the recipient. Green Connection cannot be held responsible for delays, routing errors, blockages, losses or incidents attributable to carriers, postal services, customs or competent authorities.

Customs, seizures and authorities

The customer accepts all risks linked to customs, administrative or regulatory checks. No automatic compensation, reshipment or refund will be due in case of seizure, confiscation, destruction, refusal of entry into the territory, administrative blockage or decision taken by a competent authority. Each case may be reviewed commercially, without creating any obligation.

Returns and claims

Any delivery issue must be reported within 48 hours after the estimated delivery date or receipt of the parcel. No return must be made without prior approval. Returns, refunds or commercial gestures are reviewed case by case, only when the situation justifies it and when the customer has complied with these conditions.

Product use

Green Connection cannot be held responsible for non compliant, diverted, prohibited or locally unlawful use of the products. The customer undertakes not to resell, transform, promote or use the products under conditions not authorized by the applicable law.

Force majeure

Green Connection cannot be held responsible for any delay or failure resulting from an event beyond its control, including strike, carrier failure, customs check, government restriction, natural disaster, cyberattack, conflict, shortage, logistics interruption or regulatory change.

Limitation of liability

In all cases, Green Connection's total liability shall not exceed the amount actually paid by the customer for the order concerned. Green Connection shall not be responsible for indirect losses, commercial losses, loss of margin, operating losses or damages linked to an administrative or customs decision.

Regulatory changes

Green Connection reserves the right to modify, suspend or withdraw any product, content, category or service without notice in order to reflect regulatory, commercial, logistical or banking developments.

Applicable law

These terms are governed by the law applicable to the registered place of business. In case of dispute, the parties will first seek an amicable solution. Failing this, the dispute will be submitted to the competent courts.

Privacy policy

Data controller

Green Connection, contact via WhatsApp from the site or by email: contact@yourgreenconnection.com

Collected data

The only data collected is the data you voluntarily provide during an exchange. No data is automatically collected through the site.

Use of data

Your data is used solely in the context of processing your order. It is neither sold nor transmitted to third parties.

Retention period

Data is retained for the time necessary to process the order and is deleted at your request.

Your rights

In accordance with the GDPR, you have the right of access, rectification, and deletion of your data. To exercise these rights, contact us via WhatsApp or by email at: contact@yourgreenconnection.com

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